Professor
Peter Heslin

Management
UNSW Business

 

Peter is a Professor of Management who lives his passion for discovering and sharing useful ideas through his research, teaching and consulting focused on the role of growth mindsets in management, leadership development, and career success.

He co-developed (with Geoff Mortimore) and is Course Coordinator of The Executive Blueprint and Managing Yourself and Others. These highly-rated courses, which launch AGSM students into their Master of Business Administration (Executive) and Master of Management programs, are designed to prime students to be in learning mode, as manifest by proactively learning from not only their academic studies but also from their class colleagues and throughout their career. Beyond our UNSW campus, Peter has delivered celebrated workshops on how to be in learning mode both internationally and locally in organisations including BHP, Downer, CSIRO, the Department of Industry, and Westpac.

Peter won the C. Jackson Grayson Endowed Faculty Innovation Award for Excellence and Creativity in Teaching (2006), the Academy of Management’s Best Overall Paper in Management Education Award (2012), the AGSM MBA Programs Teaching Excellence in a Core Course Award (2014), and the UNSW Business School’s Bill Birkett Award for Sustained Excellence in Teaching (2018). He is keen to collaborate with other Scientia Education Fellows to help our UNSW colleagues discover viable and efficient ways to enhance their impact on student learning.

Peter is as a Deputy Director of the Scientia Education Academy (June 2021 - Present).

Title: Help colleagues and students cope and indeed thrive with the life changes wrought by the COVID-19 pandemic

This “project” (broadly defined) involved developing and delivering five targeted workshops (and organising another one) as detailed below, as well as providing related ad hoc peer mentoring. 

Theoretical Background: Social support plays a central role in mental health (Adams et al. 2016). According to the stress-buffering hypothesis model (Cohen & Wills 1985), social support mitigates the adverse effect of challenging events and decreases stress and symptoms of depression (Musumari et al. 2018). On the other hand, stress intensifies with a lack of social support, isolation, and loneliness (Wang et al. 2020). 

My Initiatives Undertaken: 

  • Delivered a webinar for professional staff within the Business Faculty on “Building High-Quality Connections During the Pandemic” on 22 April 2020.  

Description: How can you prevent physical distance from becoming social distance? What strategies might you employ to foster higher-quality relationships with your colleagues, family and friends? Come along and join us in a fun and safe environment to learn some skills to help build high-quality connections. 

Impact: Organiser Jen Lafferty emailed me: “I just wanted to say thank you so much for presenting your workshop today.  I found it very enjoyable and learnt a lot. You clearly put a lot of time and effort into the content and also in taking time to train up on zoom to do the presentation. Thank you for all that you have done.” 

  • Delivered a presentation on principles for “Moving from Coping to Thriving’ as part of the AGSM’s ‘Leadership in Times of Crisis’ webinar series on 1 May 2020. 

Description: The presentation addressed strategies for: 

  • Maintaining your corporate athlete (i.e., physical, emotional, mental, and spiritual capacity)

  • Build high-quality connections (by engaging respectfully, fostering trust, being task enabling, and engaging in play)

  • Be in learning mode (by setting learning goals, avoiding social comparisons, interpreting setbacks as informative, and celebrating progress.) 

  • Facilitated a Bounce Back Resilience workshop for the UNSW Business School’s Academic Women’s Career Advancement Program (AWCAP) on 1 September 2020.  

Description: This workshop equipped attendees to be more resilience by applying well-validated techniques to handle their stressors both proactively (by cultivating their self-efficacy and fostering their positivity) and reactively (through emotional self-management, fostering a growth mindset, and self-coaching at points of choice.) 

Impact: AWCAP organiser Wei Chen emailed: “Great to attend the inspiring resilience session this morning! It was excellent, and I have learned a lot of techniques and strategies.” 

  • Organised and chaired a very well attended brownbag presentation by Associate Professor Jeni Burnette (a world leader on this topic from North Carolina State University) on “Growth Mindsets and Mental Health”, held on R.U.O.K. day on 10 September 2020. 

Abstract: Considering increasing rates of mental health problems, identifying modifiable targets that reduce symptoms and increase wellbeing can inform large-scale treatment efforts. In this talk, I will present meta-analytic evidence regarding the potential to leverage growth mindsets to improve mental health. I will conclude with a discussion of theoretical and practical applications of the findings. 

  • Facilitated a Bounce Back Resilience Training session for Early Career Academics (ECA) Program on 23 October 2020. 

Description: See above. 

Impact - ECA organiser Weiting Zheng emailed me: “It was a very useful and fun session. Hope to have you back for next year’s program too.” 

  • Presented on “Developing Supportive Learning Communities” at the UNSW Inclusive Education Showcase on 28 October 2020. 

Description: When appropriately prompted, students generate great ideas about what they could do (and avoid doing) to create a productive and inclusive learning community. They also can and do provide high-quality feedback about each others’ valued contributions to fostering the learning that happens in the class.  

Students are often: 

  • delighted by publicly sharing how a class colleague has recognised their unique contributions to our learning community.  

  • inspired to emulate the positive contributions of fellow students  

  • willing to set specific goals about how they will enhance their contribution to our learning community. 

My presentation discussed a procedure that reliably generates these positive outcomes.  

Impact: Another presenter in this showcase (Alanya Drummond) emailed me: “I really liked the idea of learning how to create positive impact. I find that when I ask students to critique the work of others they often fall back on just generic comments like ‘it’s great’ – the framework you suggested puts the onus on specific, personal feedback which is a really great idea. Appreciation is a nice lens for students to look at their contribution – we tend to give our students an engagement grade in our discipline’s classes and something I have tried in the past is to ask students to self-grade their participation through the lens of ‘how much did I help someone else to succeed today?’ – i.e. evaluating the positive impact of their contribution on others, so similar positive angle. I think writing it down would really help, great initiative!” 

This “project” (broadly defined) is potentially relevant to: 4. Educational leadership  

References 

Adams, T., Rabin, L., Da Silva, V., Katz, M., Fogel, J., & Lipton, R. (2016). Social support buffers the impact of depressive symptoms on life satisfaction in old age. Clinical Gerontologist, 39(2), 139–157 

Cohen, S. & Wills, T. (1985): Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310-357.  

Musumari, P. M., Tangmunkongvorakul, A., Srithanaviboonchai, K., Techasrivichien, T., Suguimoto, S. P., Ono-Kihara, M., & Kihara, M. (2018). Grit is associated with lower level of depression and anxiety among university students in Chiang Mai, Thailand: A cross-sectional study. PloS one, 13(12), e0209121. 

Wang, C., Pan, R., Wan, X., Tan, Y., Xu, L., Ho, C., & Ho, R. (2020). Immediate psychological responses and associated factors during the initial stage of the 2019 coronavirus Disease (COVID-19). Epidemic among the General Population in China. International Journal of Environmental Research and Public Health, 17, 1729.