UNFED Meetings 2026

📅 Date: Wednesday 29 October 2025

⏰ Time: 2.00pm - 3.30pm

📍 Delivery: Hybrid (In person - Teaching Commons, online via Teams)

UNFED meeting hosted by UNSW Science 

Reducing the Admin Overhead for Equitable Learning Plans - ELP Dashboard (Thomas Dixon, Jeffrey Black)

In this talk, we outline the impetus behind and current status of an Equitable Learning Plan (ELP) Dashboard. Using PowerBI, this dashboard collates and displays information from all ELPs the user has access to across a variety of pages and filters. These filters can also generate excel spreadsheets for integration into staff workflow. For example, all students with an exam provision can be selected, exported, and imported into a Moodle group. This tool will hopefully cut down on administrative overhead and facilitate a better resourcing of support. 

A Data-Driven Approach to Aligning Service Courses between Science and Engineering (Neil Lawrence)

Many large courses in the Faculty of Science are prerequisites for programs run by the Faculty of Engineering such as MATH and PHYS courses. With 50+ courses that service both Science and Engineering programs, this creates challenges with alignment of CLO's, course content, prerequisites and PLO's of these programs. These courses have also experienced alignment drift due to a lack of communication and adjustment over time. In this talk, we outline our collaboration with the Faculty of Engineering to realign courses between the faculties, including challenges with the logistics of the alignment work and the data-driven methodology we used for mapping courses. Each course between faculties was mapped by topic area informed by convenor feedback, then aligned to the larger programs.

Risk and reward: Forays in AI-active low-code app design for assessment, learning and training in STEM (Benjamin Pace, Jeffrey Black)

While the advent of AI has generated many headaches for educators in assuring learning and integrity, the possibilities for creative and engaging assessment are still underexplored. We showcase a vignette of apps developed in a low code environment that could (and have) been adapted into dynamic and engaging assessments. We highlight the technical challenges and pitfalls in the app development process and its integration, distil some of the essential elements of best practice app design for assessment and identify potential north stars for learning and assessment focused app democratisation and workflow at an enterprise level.

Using Moodle Quiz as an Interactive R Playground (Daniel Falster, Ethan Ou)

Introducing students to coding and data analysis can be challenging due to factors that are time consuming to resolve including installation and operating system issues, configuration, folder setup etc. Students may also be unfamiliar with coding in general and find the installation process complicated. As an alternative, we demonstrate how BEES2041/BEES5041 creates interactive lessons with an R code editor inside of Moodle Quiz to scaffold learning in the initial stages of the course. This approach allows students to experiment with R and gain experience on the process of coding before migrating to a development environment on their personal device. We also explore how a similar strategy can be used for languages such as Python to help smooth the process of familiarising students to code.

📅 Date: Tuesday 30 September 2025

⏰ Time: 12:30 - 2:00pm

📍 Delivery: Online (Teams)

UNFED meeting hosted by UNSW Arts, Design & Architecture

The September UNFED event, hosted by Arts, Design & Architecture, showcases how our Educational Developers have collaborated with academics across the Faculty to spark innovation, strengthen school-ties, and nurture a culture of collaboration.

Through six standout projects, we’ll highlight co-designing sustainable solutions that respond to real teaching and learning contexts. 

Program

AI in Creative Contexts - Jillian James 

Initiated and lead by Mark Ian Jones in his role as the School of Art & Design Nexus Fellow, the “AI in Creative Contexts” project aimed to explore the impact, integration, use (and misuse) of AI in creative disciplines. The Ed Devs provided pedagogical support and analysis from developing a specialised approached to curriculum mapping to testing the application and impact of different AI tools on specific assessment briefs.  

First Year Student Experience Program - David Lawrey 

We collaborated closely with Tara McLennan on her Nexus project, which aimed to enhance the first-year experience by applying principles of transition pedagogy. The program trialled a range of educational technology interventions designed to support first-year students as they adjusted to learning in a higher education environment. 

Curriculum Change - Dean Utian 

Working closely with the Built Environment Head of School and Nexus Fellow, Catherine Evans, the Ed Devs developed tools to help with curriculum development and programmatic updates. This includes the use of PowerBI dashboards visualising assessment information, use of AI to analyse course feedback and Excel spreadsheets for mapping. 

Supporting Diverse Learners - Oscar Lin 

What began as independent initiatives to support linguistically and culturally diverse pre-service teachers in the School of Education was strategically amplified by Educational Developers, who built on its foundations to deliver high-impact resources and professional development. This collaboration not only showcased academic expertise but also extended its reach, enhancing teaching and learning across the faculty. 

TeachFeedbackAI - Ling Bai 

This project is exploring how AI might provide timely, personalised feedback to educators about student engagement. We’ve supported the fellow from the School of Humanities and Languages with project planning, clarifying deliverables, and shaping a roadmap to pilot an innovative tool that could strengthen teaching practice. 

Teaching & Learning Eco System - Ling Bai 

Working closely with the School of Social Sciences, we are co-designing a central hub of resources and initiatives to support teaching and learning at the school. Through collaboration, we’re helping to build sustainable practices around assessment, AI integration, and staff capability development. 

📅 Date: Thursday, 28 August 2025

⏰ Time: 12:30 - 2:00pm

📍 Delivery: Hybrid: In-Person: The Business Lounge, Level 6 West Lobby, Business School Building (map E12) (bring your lunch and join us in person). Online (Teams).

UNFED meeting hosted by UNSW Business

The themes explored in this meeting, hosted in hybrid (bring your lunch and join us in person) by the Business School, are inclusive learning, building our tutor community and encouraging the adoption and implementation of AI.

Resources for Universal Design for Learning 

Mariana’s presentation will showcase Universal Design for Learning (UDL 3.0), human-centred design and principles of adaptive leadership. She will demonstrate tools and scalable resources that build staff capability and support compliance with UNSW and national frameworks. 

Mariana Rodriguez is an Education Developer and Intercultural Communication academic with over 15 years’ experience in Australian higher education. At UNSW Business School, she works within the Nexus program, designing inclusive, policy-aligned curricula that advance educational equity and future-ready learning. In addition to her lived experience as a neurodivergent, EAL educator, Mariana’s practice is deeply informed by her academic work in International Studies and Intercultural Communication at UTS, reflective pedagogy and a commitment to practical values-led change. 

Student Use of OpenAI EDU Licenses

As a part of the University’s OpenAI Pilot, students in a course from the School of Management and Governance were allocated licenses in order to explore the possibilities for learning and an improved student experience with this tool. This presentation will show preliminary findings in the form of survey data, analytics, student feedback and anecdotes, teaching team feedback. Dr Kelsey Burton will share how she’s redesigned her courses to embed generative AI not just as a tool, but as a partner in student learning. Her students now have access to premium accounts and custom GPTs tailored to specific assessments and class activities. But beyond the technology, this presentation will explore the deeper shift required in our educational mindset. AI invites us to move away from a narrow focus on marks and correctness, toward fostering resilience, reflective practice, and learning through experimentation and failure. I’ll showcase examples of redesigned assessments, AI-assisted feedback loops, and learning experiences that help students build both competence and confidence in a rapidly changing world.

Dr Flemming Rhode is an Education Staff Developer in the Education Portfolio at the Business School. He has been working with staff to pilot and evaluate new tools and practices. Flemming has a background of teaching in higher education in both Australia and the U.S. as well as a research background in political communication with a Ph.D. from the University of Southern California. 

Dr Kelsey Burton is an education focused academic in the School of Management and Governance where she known for her innovative, human-centered approach to learning. She teaches negotiation and innovation at UNSW Business School, where she integrates cutting-edge pedagogy, AI tools, and neuroscience to help students build real-world skills with confidence and curiosity. A pioneer in using generative AI in the classroom, she has developed custom GPTs, AI team members, and reflective learning systems that deepen student engagement and resilience. Her work spans executive education, leadership development, and inclusive curriculum design, with a focus on unlocking potential through failure, reflection, and responsible innovation.

Mentors Advancing Teaching Excellence

Mentors Advancing Teaching Excellence (MATE) is a sustainable, research-informed initiative that enhances teaching practice, builds peer leadership, and strengthens support for casual academic staff in COMM1150. Phase 1 of MATE was successfully piloted in Term 1 with a small cohort of experienced tutors. The program was developed to address challenges new tutors faced by establishing a structured, peer-led mentoring model that offers leadership opportunities for casual academics, recognises good teaching practices, promotes consistency and fosters a collegial teaching culture. The program is currently under Phase 2, which includes both Phase 1 mentors and incoming/novice tutors. At UNFED, we will discuss program structure, benefits, resources, challenges, key takeaways and possibilities for the future. 

Dr Hannah Ngo is Associate Course Coordinator, working in the Integrated First Year (IFY) program, UNSW Business School. Her teaching is grounded in socio-cultural and experiential learning theories, with a strong focus on constructive alignment, inclusivity, and curriculum coherence. She leads course and assessment design, supports educational development across teams, and mentors casual staff through initiatives such as Mentors Advancing Teaching Excellence (MATE). Her work integrates theory, practice, and leadership to enhance both student learning and teaching culture. She is committed to building thoughtful, research-informed learning environments where students and educators are supported to thrive.

Dr Andréa Cabral Leal Ferreira is a Senior Academic Developer in the Academic Development team (PVCE), leading the integration of the SX Assessment and Feedback Project recommendations into the Division’s professional development strategy. Previously, she was an Educational Staff Developer at UNSW Business School, where she co-led training sessions for casual academics, including the Business School Tutor Training program, and co-designed the Mentors Advancing Teaching Excellence (MATE) initiative for tutors in a large first-year course. Before joining UNSW, Andréa served as Lecturer and Undergraduate Coordinator in the Department of Spanish and Portuguese Studies and Affiliate Faculty in the Center for Latin American Studies at the University of Florida. 

📅 Date: Thursday, 24 July 2025

⏰ Time: 12:30 - 2:00pm

📍 Location: Online only (TEAMS)

Interdisciplinary collaborations and AI initiatives at UNSW College

In this UNFED session, the UNSW College will share innovative approaches to academic support, educational technology, and professional development. During the first session, we will explore the implementation and ongoing refinement of the Law Study Hall, an integrated support model aiding postgraduate transitions, and explore its potential across other disciplines. We will also discover how AI tools, including micro-games, custom chatbots, and workflow automation, are being piloted to enhance learning and streamline processes in Diploma Chemistry. Finally, the College will showcase the GenAI Learning Lab, a dynamic space where educators build AI confidence through play, practice, and collaborative pedagogy.

Session 1: Study Hall: Integrated Support in Action

UNSW College, in partnership with the Faculty of Law, has implemented an integrated academic support model to guide postgraduate students in their transition to UNSW.  The session will include a brief presentation highlighting key elements of this approach and will provide an overview of how the approach has developed in the second year of the Study Hall. The Law Study Hall ran from February to December 2024 initially and has continued in 2025.  As a result of the successful implementation of the Study Hall, UNSW College is reviewing if this model could be applied to other disciplines. 

Presenters

Carmel Walsh | Education Professional Language Facilitator

Carmel has been teaching at UNSW College since September 2023 on ELICOS and FCE courses.  In February 2024 Carmel started as a Language Advisor on the Law Study Hall and has completed 4 terms assisting the Faculty of Law to support its international students. She has experience teaching English in Australia, Japan, Chile and the UK. Additional she coordinated a teacher training and student counselling course in China.  Carmel has also worked as a Director of Research and Educational Information Technology at tertiary and corporate institutions across Australia and the UK. 

Tania Bencic | Education Professional Language Facilitator

Tania is a language facilitator at UNSW College with over 20 years of teaching experience.  She was the joint winner of the 2018 Action Research Award for a project entitled: ‘Making Connections: Student investigations of their future disciplines within a Direct Entry EAP course’. She also works as a Language Advisor for the Law Study Hall in the Law Faculty at UNSW. Her current interests lie in using student-centred approaches in collaborative learning environments and focusing on the use of integrated teaching approaches to assist students to build critical thinking, communication, research and writing skills essential for academic success. 

Session 2: AI Pilots in Diploma Chemistry: Games, Chatbots & Workflow Automation at UNSW College

During the past year, the Science Faculty at UNSW College has been piloting low-code AI tools to enhance learning and streamline administration in Diploma Chemistry. In this presentation, we will examine three complementary initiatives used daily: 

• Interactive HTML5 micro-games generated with Gemini to reinforce molecular nomenclature and ionic bonding
• A custom GPT chatbot, limited to the course outline and laboratory manual, that gives students targeted guidance
• QR-based attendance capture and grade feedback emails delivered via Power Automate flows developed with ChatGPT support. 

The session will outline the instructional rationale and design workflow that guide each project for colleagues who wish to adapt or extend these approaches in their own teaching contexts.

Presenter

Dr Liam Scarratt | Leading Education Professional – Science | ACI Fellow

Dr Liam Scarratt is a Leading Education Professional and ACI Fellow at UNSW College, where he convenes the Diploma Chemistry course. Before joining UNSW College in 2024, he completed postdoctoral appointments at the University of Bristol (UK) and the University of Geneva (Switzerland) following a PhD in Surface Chemistry from the University of Sydney (2019). Liam pairs a strong research track record with a passion for creative communication. Outside the classroom he is an accomplished musician and absurdist comedian: recently he was the audio engineer/track producer for the Australian musical Converted and created music/sound design for the award-winning interactive live-action video game Karate Man. This blend of science and the arts shapes his teaching and scholarship. At UNSW College he is engaged in interdisciplinary projects exploring how to enrich chemistry education and student engagement, including incorporating teaching innovations from the English department, the targeted application of AI technologies, and gamification. 

Session 3: The GenAI Learning Lab: A Space for Play, Practice & Pedagogy

This session showcases how an intentionally unstructured learning environment empowered educators to transform generative AI anxiety into practical classroom capability. Through our experimental Learning Lab model—built on exploration rather than rigid training—teachers developed confidence via hands-on experimentation ("Play"), refined skills through iterative implementation ("Practice"), and collaboratively reimagined instructional approaches ("Pedagogy"). We reveal how peer-driven discovery sparked unexpected innovations, fostered authentic professional community, and uncovered surprising barriers to adoption. Attendees will gain actionable insights from documented case studies, adaptable frameworks for low-stakes experimentation, and strategies to cultivate psychologically safe spaces where educators can ethically integrate AI while preserving pedagogical values. Discover how embracing uncertainty can become your institution's greatest catalyst for AI fluency.

Presenter

James Bedford | Education Specialist, AI

James Bedford is an award-winning writer and educator with over 10 years’ experience working in higher education. He has dedicated his career to supporting students and believes in the power of an education to transform lives. James earned his PhD in Creative Writing from the University of New South Wales in 2019. He has won multiple teaching and academic awards throughout his career, ranging from: The Programs that Enhance Learning Award, Australian Postgraduate Award, a Research Excellence Award, and a University Medal. A visiting doctoral scholar at the Oxford Centre for Life-Writing at Oxford University he has published both creative fiction as well as teaching and learning scholarship. He is a Senior Fellow of the Higher Education Academy (SFHEA) and has been a keynote speaker at multiple events and conferences regularly sharing his insights on generative AI in higher education. He is also a member of the Artificial Intelligence in Education at Oxford University (AIEOU), a research hub dedicated to exploring the potential of AI in education. Currently, he works as an Education Specialist in Artificial Intelligence at UNSW College.

📅 Date: Thursday, 26 June

⏰ Time: 12:30 - 2:00pm

📍 Location: Online via MS Teams

AI, Assessment & Media: Aligned for Impact

Presented by Sharon Oberstein, Priya Khanna Pathak, Diana Turnip, Betty Chan, Lucy Jo, Silas Taylor, Jon Cai, Matt Oxley & Nathan Colquhoun. Chaired by Fiona Nicolson

In this UNFED session, the Faculty of Medicine and Health will share some current educational design and development projects intended to maximise the impact of our programs. We will explore how AI is being utilised to enhance student learning through authentic, interactive simulations using both UNSW in-house technology and Sim Converse. We will share curriculum and assessment design practices in a programmatic assessment for learning (PAL) model that can be scaled for other programs. And our media team will outline the processes that they are using to raise the production value of educational content that is integral to our student experience. 

📅 Date: Friday, 30 May

⏰ Time: 12:00-1:30pm

📍 Location: Hybrid - Digital Teaching Studio (Bldg. J17, Lvl. 5 Rm. 505) & MS Teams

UNFED hosted by UNSW Engineering

Presented by Prof. Stuart W Prescott, Dr Darson Li, John Paul Posada, Dr Ernest Tse and Mrs Nasrin Danish

This session will explore three forward-thinking approaches to enhancing assessment, teaching, and student engagement across diverse learning environments. Each presentation showcases practical innovations we believe will positively impact our staff and students.

Agenda:

• AI-assisted feedback – Prof. Stuart W Prescott demonstrates how large language models can be used to generate clear, accessible summaries of rubric-based feedback to enhance student understanding.
• Spatial Computing in the DTS (Digital Teaching Studio) – Mr John Paul Posada and Dr Darson Li will run a demonstration of Apple Vision Pro devices and the JigSpace App showing how immersive 3D content can enhance engagement and conceptual learning in both face-to-face and hybrid teaching environments.
• Nexus Oral Assessment Project – Mrs Nasrin Danish and Dr Ernest Tse will showcase their insights from a cross-disciplinary project trialling the use of recordings and assessor training to support oral assessments as authentic alternatives to final exams.

Learn more about the agenda topics and speakers here

📅 Date: Wednesday, 30 April

⏰ Time: 12:00-1:30pm

📍 Location: Online (MS Teams)

Teaching the influence of geography on international relations 

Presented by Professor Clinton Fernandes, School of Humanities and Social Sciences 

IndoPacific studies is a new discipline at UNSW Canberra. As of 2025, there is no such major in any university anywhere. Academics at HASS created the major as an interdisciplinary area studies program. We bring the tools of other disciplines (politics, culture, history, geography) to the study of a geographic area that begins on the East coast of Africa and ends on the West coast of North and South America. It encompasses the islands, oceans, and countries between them. A mastery of the relevant geography is central to the student’s proficiency in IndoPacific studies. This presentation outlines the very first pilot course and its use of innovative geographic education and testing. The teaching tools will be developed and refined for 2026.

Work-Integrated Learning and the Australian Defence Force Academy 

Presented by Dr Adrian Robert Bazbauers, Senior Lecturer in International Public Sector Management, School of Business

The UNSW Canberra School of Business (SBUS) introduced in 2021 an undergraduate work-integrated learning (WIL) core course to its Bachelor of Business. Within this course, a unique dynamic emerges not often seen in WIL programmes. It involves Australian Defence Force Academy (ADFA) students (i.e., Defence members) undertaking Defence-sponsored workplace projects co-supervised by Defence and SBUS mentors. Typically, WIL students do not pursue work placements with their employers. The unique dynamic of this arrangement allows an opportunity for educators to reconsider WIL design, practice, and evaluation, notably the nature of workplace 'authenticity', the management of relations between multiple stakeholders, and employability outcomes for student graduates. 

From Crime Scene to Classroom: Enhancing Education Through Immersive VR Technology 

Presented by Dr Morphy Dumlao, Lecturer UNSW Canberra School of Science & Graham Hannah, Manager of Immersive Technologies, PVC Education Portfolio 

This presentation delves into the pioneering integration of immersive VR technology into the teaching of explosive investigation at UNSW Canberra, a first for the program. Designed to address resource constraints in accessing real crime scenes, this initiative sought to enhance student learning through innovative, hands-on engagement. A unique cohort participated in a 3-day Intensive Practical Exercise, blending theoretical instruction in the 5th week with VR-based practical application in the 13th week. Collaborative efforts from inception to implementation underscored the transformative potential of VR in education. The outcomes highlight how immersive technology can bridge resource gaps, foster deeper engagement, and elevate understanding in specialised fields, offering valuable insights for the broader education community of practice. 

📅 Date: Wednesday, 19 March

⏰ Time: 2:00-3:00pm

📍 Location: Hybrid (Teaching Commons/ Teams)

The Australian higher education sector has a notably high rate of casual employment compared to other industries, yet casual academics frequently miss out on professional development opportunities. Join us for a session on supporting and engaging our casual staff/Teaching Fellows, where Associate Professor Anne Hewitt, PHEA, from the University of Adelaide, will share her work on Smart Casual. Smart Casual is a funded project led by Anne, which identified and addressed a national need for discipline-specific teacher development resources for sessional teachers. You'll also learn about the initiatives the Faculty of Law & Justice has implemented to support our casual staff/Teaching Fellows.  Participants will have the opportunity to share their own practices from their Faculties or units, fostering collaboration and knowledge exchange. 

Speaker

Associate Professor Anne Hewitt is a Principal Fellow of the Higher Education Academy UK, Anne's research focuses on equitable access to high quality work and education. Within that field, her current projects consider prohibitions of discrimination, the rights of non-traditional workers including student interns, the regulation of higher education and work integrated learning. She was an author of an International Labour Organization (ILO) study on the regulation internships in 13 jurisdictions in 2018, in 2019 she was an organizer of both Australian and international (ILO) symposia considering the regulation of work experience, was an editor and contributor to a significant international analysis of the regulation of work experience, published jointly by Edward Elgar and the ILO in 2021, has authored major reports on the role Australian universities are playing in regulating work experience and considering scholarships for work-integrated learning. Anne is a member of the Australian Discrimination Law Experts Group and the Berkeley Centre for Comparative Equality. She is active in promoting law reform to enhance equality, and regularly makes submissions and provides advice regarding the operation and reform of anti-discrimination laws. Learn more about Anne.

When: Wednesday 19 February 
Time: 10:00-11:30am
Delivery: Online only: MS Teams

PVCE is keen to share some of the programs and projects available which support learning and teaching at UNSW. In this UNFED session, we will hear from representatives from the Innovation and Education Pillars who will provide updates on key strategic initiatives positioned to support teaching academics, as well as education support staff, to enhance the student experience. Topics such as Teaching with AI, what Professional Development Programs are available, what's happening with the Academic Success Monitor and more, will be explored.

Education Programs for all

The Academic Development team offers a wide range of professional development programs, events and initiatives to support the development of teaching excellence for UNSW education staff. In this session you will learn about these programs.

Speaker

Angie Nazim is an Academic Developer in the Academic Development team in the PVC Education. She has over two decades of experience in teaching, teacher training, curriculum design, and professional development. Passionate about empowering educators, she thrives on helping them explore and apply strategies to enhance student learning. Angie is dedicated to fostering reflective, evidence-based teaching practices through ongoing support for the Scholarship of Teaching and Learning (SoTL) in higher education.

Meet the new UNSW academic journey companion, Academic Success Monitor (ASM)

Discover the award-winning ASM, an AI-powered educational data analytics solution developed by UNSW to systematically identify students at academic risk and enable automated, targeted and timely support interventions at scale. In this session we will present how ASM leverages educational data, machine learning risk prediction, and generative AI to provide actionable insights for tracking student engagement and performance, ensuring early identification of students needing additional support.

Speakers

Walter Tejada Estay has been a Project Manager within PVCE Innovation since April 2021. He has led initiatives that enhance learning and teaching effectiveness, support delivery, and the educational experiences of UNSW students and staff. His current work focuses on bringing design and system thinking together with project management in the delivery of strategic educational data analytics solutions aligned with educational frameworks. More specifically, his efforts are invested in provisioning the award-winning Academic Success Monitor institution wide. Walter also loves family camping, playing drums, mountain biking and cooking with fire.

Ayri De Luna is a Change Manager within PVCE Innovation, driving close collaboration across UNSW to tailor implementation plans and activities for the staged roll-out of the Academic Success Monitor. Her work focuses on ongoing consultations with academics, Faculty leadership, professional staff and students to ensure the roll-out is embedded seamlessly into other prioritised streams of work and that our people are at the heart of our communications, engagement and training. Historically, she is a specialist with consulting experience at Deloitte and Capgemini, leading large-scale organisational transformations, within the Higher Education, Financial Services, Energy & Utilities and FMCG Industries. Ayri also enjoys pilates, reading, singing and hiking.

AI in Education

In this session, the AI in Education team will take you through some of the innovative resources created in 2024 to enhance AI-enabled teaching and learning at UNSW. Our AI initiatives include an AI literacy framework for staff, self-paced modules and practical tools, designed to support staff and students in navigating the evolving landscape of generative AI.

Speaker

Emily Chandler is a Senior Education Designer within PVCE Educational Innovation. Her research background is in media and gender studies. Since joining PVCE in 2018, she has worked on stakeholder engagement and change management as well as consulting on accessibility and equity across a range of projects. As a member of the AI in Education team, Emily maintains and updates the AI Teaching Gateway site and regularly communicates about AI news, developments and opportunities via the AI in Education at UNSW email digest.

EdTech Hub, ETS Services and Scout

Join us for an engaging session on how the Education Technology Support team is driving efficiencies and improving the teaching and learning experience at UNSW. Learn about our latest enhancements, including the Scout T1 pilot and Onboarding chatbot, improvements to issue reporting and outages, streamlined admin processes, and other key updates.

Speaker

Prad Duraisamy brings over a decade of experience to his role as Manager of ETS within PVCE. Throughout his 12-year tenure at UNSW, Prad has been instrumental in facilitating the integration of digital tools within the teaching community, enhancing pedagogical practices and instructional methodologies. Over the past five years, Prad has assumed the leadership of a dynamic team of Educational Technologists, spearheading initiatives aimed at enhancing the teaching and learning experiences of both faculty and students at UNSW. Under his guidance, the team is steadfastly committed to optimising educational processes and workflows.

Updates from the Student Success Team

Student Success teams support learning. This presentation will provide an overview of the PASS Program (Peer Assisted Study Sessions), Equitable Learning Services, Academic Skills and English Support team - how they work with students and staff. Charlotte is really keen to engage with you about how we can work together to better support staff and students in the learning support space and what possible collaborations there could be.

Speaker

Charlotte Long is the Head of Student Success in the Education Pillar in PVCE, working with Academic Skills, the English Language Support team and Equitable Learning Services. Charlotte has 20 years of experience in higher education, advocating for and supporting the student experience. Charlotte is committed to putting students first and collaborating and learning from students and colleagues.